JM Eagle Manufacturing Career Opportunities
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Inside Sales
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ESSENTIAL DUTIES AND RESPONSIBILITIES

The Inside Sales role provides a high level of customer service to assigned clients.  Accountable for daily order entry, scheduling, and resolving customer disputes and complaints.  A successful Inside Sales candidate will be responsible for customers’ requests and building long term relationships with clients.  Maintain and improve knowledge of all JM Eagle products and services, and on competitors’ offerings.  Inside Sales is responsible for addressing client support issues internally with senior management.   

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE

College degree required.  Possess 3-7+ years of inside/outside sales experience.  Previous commercial/industrial sales or engineering experience preferred.  Strong written and verbal communication skills. 

COMPUTER SKILLS

Possess intermediate knowledge of MS Word, Excel, PowerPoint, and Outlook.  Internet/Intranet experience preferred. 

LANGUAGE SKILLS

Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups (employees or customers). 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry. 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and to talk or to hear.  The employee is frequently required to sit.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.   

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually quiet.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Inside Sales role provides a high level of customer service to assigned clients.  Accountable for daily order entry, scheduling, and resolving customer disputes and complaints.  A successful Inside Sales candidate will be responsible for customers’ requests and building long term relationships with clients.  Maintain and improve knowledge of all JM Eagle products and services, and on competitors’ offerings.  Inside Sales is responsible for addressing client support issues internally with senior management.   

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE

College degree required.  Possess 3-7+ years of inside/outside sales experience.  Previous commercial/industrial sales or engineering experience preferred.  Strong written and verbal communication skills. 

COMPUTER SKILLS

Possess intermediate knowledge of MS Word, Excel, PowerPoint, and Outlook.  Internet/Intranet experience preferred. 

LANGUAGE SKILLS

Ability to read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups (employees or customers). 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry. 

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and to talk or to hear.  The employee is frequently required to sit.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.   

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   The noise level in the work environment is usually quiet.

JM Eagle is an Equal Opportunity Employer. EOE/M/F/Vet/Disabled.
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